Our organizational structure consists of the Corporate Office Group, comprising the Directorate of Human Capital & General Affairs, Directorate of Finance, Directorate of Information Technology and Supply, Directorate of Compliance and Risk Management, the Strategic Investment & Corporate Planning Unit, the Internal Audit Department, the Corporate Affairs Department, and the Corporate Communications Department. The Business Operations Group consists of the Directorate of Consumers, Directorate of Enterprises & Wholesale, and Directorate of Network and Solutions. The Directorate of Finance focuses on the financial management of our Company, managing our financial operations centrally. This task is assigned to the Finance Center Unit.
The Directorate of Human Capital & General Affairs focuses on the human resources of the Company, also managing the HR function and operations is centrally, through the Human Resources Center Unit.
The Directorate of IT, under the Chief Information Officer (CIO), focuses on the IT management of the company, as well as supply management. and the Information Service Center and Supply Center. The Directorate of Compliance and Risk Management focuses on the compliance, legal management and risk management of the Company.
The Directorate of Network & Solutions focuses on infrastructure development and services management, as well as directing operations of the Telecommunications Infrastructure Division, Multimedia Division, TELKOMFlexi Division, Research & Development Center and the Maintenance Service Center. The Di rectorate of Consumer focuses on managing delivery for the retail market segment, as well as the management of seven regional divisions.
While the Directorate of Enterprise & Wholesale focuses on managing delivery channels to the enterprise and wholesale market segment, as well as the management of Enterprise Service Division and the Carrier & Interconnection Service Division.
In order to achieve more synergy between corporation and its subsidiaries as of April 2009, several strategic positions were developed. These are Senior Vice Presidents (SVP) which directly report to and have responsibility to the corporation President Director. Selected president directors of subsidiaries are simultaneously assigned as SVPs related to its industry’s sector: cellular, IT & adjacent and international business as main corporation portfolio.
To accelerate and ensure effective decision making process, the Directors are supported by Executive Committees, which is: Committee on Ethics, HR & Organization; Committee on Costing, Tariff, Pricing & Marketing; Committee on Corporate Social Responsibility; Committee on Regulations; Committee on Disclosure; Committee on Subsidiary Management; Committee on Products, Infrastructures and Investments; Committee on Treasury, Finance and Accounting; and Committee on Risks.
The foundation of TELKOM’s organization has been designed and developed with the view towards achieving sustainable development and growth over the longterm by focusing on meeting customer satisfaction, building cutting-edge infrastructure, providing quality service, and employing competent human capital.